Privacy Policy

Privacy Policy
Last Updated On 03-Dec-2024

1. Introduction

CardPayGO respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website cardpaygo.com in compliance with the General Data Protection Regulation (GDPR).

By accessing or using our Website, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Website.


2. Data Controller Information

The data controller responsible for processing your personal data is:

Gambit Equity Limited T/A CardPayGO, Devonshire House One Mayfair Place, London W1J 8AJ, United Kingdom of Great Britain and Northern Ireland (the), email: admin@cardpaygo.com, phone: + 443300272072


3. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, username, or similar identifiers.

  • Contact Data: Email address, phone number, and mailing address.

  • Technical Data: IP address, browser type, time zone, operating system, and device information.

  • Usage Data: Information about how you use our Website, such as pages visited, time spent, and actions taken.

  • Marketing and Communication Data: Preferences for receiving marketing communications and correspondence history.

We do not collect special categories of personal data (e.g., health, race, religion) unless explicitly provided by you with your consent.


4. How We Collect Your Data

We collect personal data through:

  1. Direct Interactions: When you fill out forms, subscribe to newsletters, or contact us.

  2. Automated Technologies: Cookies, server logs, and other tracking technologies.

  3. Third Parties: Analytics providers like Google Analytics or social media platforms.

  4. Live Chat: When you enter details about your requirements or have a support query using our live or automated chat services.
  5. Form Submission: When you submit an enquiry using our webform.

5. How We Use Your Data

We process your personal data for the following purposes:

  • To provide and manage the Website.

  • To communicate with you regarding inquiries, support, or updates.

  • To comply with legal obligations.

  • To analyze and improve the Website’s functionality and user experience.

  • To send marketing communications (if you have consented).


6. Legal Basis for Processing

Under GDPR, we rely on the following legal bases for processing your data:

  • Consent: When you opt-in to receive marketing communications.

  • Contract: When processing is necessary to fulfill a contract with you.

  • Legal Obligation: To comply with applicable laws and regulations.

  • Legitimate Interests: For activities such as improving our Website and ensuring security.


7. Data Sharing and Transfers

We may share your data with:

  • Service Providers:  For the provision of services for: 1) Card Payment Services. 2) Payment Gateway Services. 3) Merchant Cash Advance Services. 4) Any other service that we offer on our website.

  • Third Parties: When required by law or to enforce our legal rights.

  • International Transfers: If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place (e.g., standard contractual clauses).


8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Retention periods depend on the type of data and its processing purpose.


9. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to Access: Request access to your personal data.

  • Right to Rectification: Request corrections to incomplete or inaccurate data.

  • Right to Erasure: Request deletion of your data, subject to legal exceptions.

  • Right to Restrict Processing: Request limited processing of your data.

  • Right to Data Portability: Request transfer of your data to another organization.

  • Right to Object: Object to data processing for direct marketing or legitimate interests.

  • Right to Withdraw Consent: Withdraw your consent at any time for processing based on consent.

To exercise your rights, please contact us at admin@cardpaygo.com


10. Cookies and Tracking

Our Website uses cookies to enhance user experience and analyse Website performance. For detailed information, please refer to our Cookie Policy.


11. Security Measures

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.


12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites.


13. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of the Website constitutes acceptance of any changes.


14. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Gambit Equity Limited T/A CardPayGO, Devonshire House One Mayfair Place, London W1J 8AJ, United Kingdom of Great Britain and Northern Ireland (the), email: admin@cardpaygo.com, phone: + 443300272072


By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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